Privacy Policy

1 Information We Collect

When you fill out an enquiry form on this website, we collect the following personal information:

• Name — to address you personally
• Phone Number — to contact you regarding your enquiry
• Email Address — to send relevant project information
• Property Interest / Configuration — to match you with the right options
• UTM Parameters (utm_source, utm_medium, utm_campaign) — to understand which ad or channel brought you to us
• Google Click ID (GCLID) — for Google Ads conversion tracking
• Page URL & Timestamp — to record when and where the enquiry was made

We may also automatically collect device information, browser type, and IP address via cookies and analytics tools.

2 How We Use Your Information

Your information is used solely for the following purposes:

• Contacting you about CRC The Peridona project enquiries via phone, WhatsApp, or email
• Sharing brochures, floor plans, pricing details, and payment schedules
• Scheduling site visits or consultations with our property advisors
• Sending relevant project updates and investment opportunities
• Measuring ad performance via Google Ads and Meta Ads conversion tracking
• Improving our website experience through analytics data

3 How We Store Your Data

Lead data submitted through our enquiry forms is stored securely in Google Sheets, accessible only to authorised members of the Property Saraansh team. We use Google Apps Script for data processing, which operates under Google's security infrastructure.

We retain your data for up to 24 months from the date of submission, after which it is permanently deleted unless you have entered into an active consultation with us.

4 Cookies & Tracking Technologies

This website uses the following tracking technologies:

• Google Tag Manager (GTM) — to manage tracking scripts and analytics tags
• Google Analytics / Google Ads — to measure traffic sources, page views, and conversions
• Meta Pixel (Facebook & Instagram) — to track ad performance and enable remarketing
• Session Storage — to temporarily store UTM parameters during your visit (not persistent)

You may disable cookies through your browser settings. Note that disabling cookies may affect some website functionality.

5 Sharing of Your Information

We do not sell your personal information to any third party.

Your data may be shared with:

• CRC Group (the project developer) — only if you explicitly request a developer callback
• Google — for analytics, ads measurement, and Sheets storage (under Google's privacy policy)
• Meta / Facebook — for conversion tracking purposes only (under Meta's data policy)

We never share your name, phone number, or email with other real estate agents, brokers, or marketing databases.

6 Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct any inaccurate information
• Deletion — request that we permanently delete your data from our records
• Opt-out — unsubscribe from further communications at any time

To exercise any of these rights, please email us at the address below.

7 Marketing Communications

By submitting your contact details on this website, you consent to receive:

• Phone calls from our property advisors regarding your enquiry
• WhatsApp messages with project brochures, pricing, and updates
• Email communications with investment insights and property news

You can opt out of any of these at any time by replying STOP to a WhatsApp/SMS message, using the unsubscribe link in any email, or contacting us directly.

8 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Continued use of this website after any changes constitutes your acceptance of the updated policy.